Privacy policy
We're always looking for new ways to provide privacy for our customers.
We're always looking for new ways to provide privacy for our customers.
Contact details of the Data Protection Officer:
No Data Protection Officer has been appointed.
Extended description of the purpose(s) of the processing:
We will process your data to manage your booking, confirm it, and send you a reminder beforehand.
Data retention periods or criteria:
The personal data provided will be retained for as long as the relationship with the company is maintained and the data subject does not request its deletion; it will be kept in accordance with the legal periods established for tax and accounting purposes, taking the last communication as a reference.
Automated decisions, profiling and logic applied:
The company will NOT make automated decisions, create profiles or apply automated logic to your data.
Legal basis: performance of a contract:
Because the processing is necessary for the performance of a commercial contract to which you are a party, we hereby state that the type of contract in question is the aforementioned commercial contract or pre-contractual relationship.
As the provision of personal data is a legal or contractual requirement necessary to enter into the aforementioned contract, the data subject is informed that they are obliged to provide the personal data, and that failure to do so may result in the requested service not being provided.
During the period the processing lasts, My Escape room lab SL will not disclose your data to third parties, except where legally required, nor will it carry out any transfer of data.
Data subjects may exercise the following rights:
Anyone has the right to obtain confirmation as to whether the Company is processing personal data concerning them, or not. Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, the company will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.
If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
To do so, you can use the forms made available by the company, or send a letter to: My Escape room lab SL, Calle Puerto de Pozazal 4 nave 23, 28031 Madrid, Tax ID (CIF) B88416235. You can also send an email to: team@myescaperoomlab.com
If you feel that your rights regarding the protection of your personal data have been violated, especially if you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you can unsubscribe by writing to the company's email address indicated above, stating “Do not send emails” in the subject line.
The personal data processed by My Escape room lab SL comes directly from you:
The categories of data processed are: (this does not involve specially protected data)
The category of data processed is: (this involves specially protected data).